Privacy policy
Privacy Policy
Last updated: June 3, 2026
HERE THERE is a brand and online store operated by Ool Literary. The terms “we”, “us” and “our” refer to Ool Literary, operating under the brand name HERE THERE.
We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you with our products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Payment and financial information, including payment method details, payment confirmation, transaction details, and other payment-related information. Payment processing is handled by our payment service providers.
- Account information, including your username, password, preferences, and settings.
- Transaction information, including the items you view, add to cart, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us, including information you provide when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you visit our website, and through cookies and similar technologies.
- From Shopify, payment providers, shipping providers, apps, service providers, and other third parties that help us operate the Services.
How We Use Your Personal Information
We may use personal information for the following purposes:
- Providing and improving the Services: to process payments, fulfil orders, arrange shipping, manage returns or exchanges, create and maintain accounts, remember preferences, provide customer support, and improve the Services.
- Marketing and advertising: to send marketing communications where permitted, show relevant advertisements, and measure the effectiveness of our marketing.
- Security and fraud prevention: to provide a secure payment and shopping experience, authenticate accounts, detect or investigate fraud, and protect the Services.
- Communicating with you: to respond to inquiries, provide order updates, and maintain our customer relationship.
- Legal reasons: to comply with applicable law, respond to valid legal process, enforce our policies, and protect our rights.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes, including:
- Shopify, vendors, and service providers who perform services on our behalf, such as IT management, payment processing, analytics, customer support, fulfilment, and shipping.
- Business and marketing partners who help us provide marketing services and advertising, where permitted by applicable law.
- Third parties when you direct, request, or consent to us sharing information, such as shipping providers or social media integrations.
- Authorities, legal advisors, or other parties where required to comply with legal obligations, enforce our policies, or protect our rights.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, which may be located in countries other than where you reside.
To learn more about how Shopify uses personal information, please review Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy
You may also be able to exercise certain rights related to data processed by Shopify through Shopify’s Privacy Portal:
Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve the Services, remember your preferences, understand how customers use the website, and provide relevant marketing or advertising where permitted.
Depending on where you live, you may have the right to manage cookie preferences or opt out of certain data sharing or targeted advertising. Where available, you can manage these preferences through the cookie banner, privacy controls, or data sharing opt-out page provided on our website.
Third Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.
We are not responsible for the privacy, security, or accuracy of third-party websites or platforms.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, please contact us using the contact details below to request deletion.
Security and Retention of Your Information
We take reasonable measures to protect personal information. However, no security method is perfect or impenetrable, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to access or know what personal information we hold about you.
- Right to request deletion of personal information.
- Right to request correction of inaccurate personal information.
- Right to receive a copy of your personal information or request portability, where applicable.
- Right to opt out of certain sharing, sale, targeted advertising, or marketing communications, where applicable.
- Right to object to or restrict processing, where applicable.
- Right to withdraw consent, where we rely on consent.
You may exercise these rights where indicated on the Services or by contacting us using the contact details below.
We may need to verify your identity before processing a request, as permitted or required by law. We will not discriminate against you for exercising your privacy rights.
Marketing Communications
We may send you promotional emails where permitted. You can opt out at any time by using the unsubscribe link in our emails.
If you opt out, we may still send non-promotional messages, such as order confirmations, shipping updates, account notices, or customer service messages.
International Transfers
We may transfer, store, and process personal information outside the country where you live.
If we transfer personal information out of the European Economic Area, the United Kingdom, or other regions with transfer requirements, we will rely on recognized transfer mechanisms where required, such as Standard Contractual Clauses or equivalent safeguards.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at:
HERE THERE
Operated by Ool Literary
Representative: Minwoo Choi
B1F, 240-21 Munbal-ro
Paju-si, Gyeonggi-do, 10881
Republic of Korea
Email: hello@htheredesign.com
Phone: +82-70-8667-4948
Business Registration Number: 142-08-88553
E-commerce Registration No: 2021-경기파주-2799
For the purpose of applicable data protection laws, Ool Literary, operating under the brand name HERE THERE, is the data controller of your personal information.